Privacy Policy

At Riverpark Pet Hospital, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect through our website and how we use it.

Information we collect

When you use our website, we may collect:

• Information you voluntarily provide through our contact or appointment request forms (such as your name, email address, phone number, and message).
• Usage data collected automatically through Google Analytics, including pages visited, time spent on the site, browser type, and approximate location.
• Cookies and similar tracking technologies to help us understand how visitors interact with our site and improve your experience.

How we use your information

We use the information we collect to:

• Respond to your inquiries, appointment requests, and feedback.
• Improve our website experience and understand which pages and services are most helpful.
• Communicate with you about your pet's care, appointments, or clinic updates.

Google Analytics & cookies

We use Google Analytics to collect anonymous website usage data. Google Analytics uses cookies to track interactions with our site. This data helps us understand how visitors find and use our website. You can learn more about how Google uses data at Google Partner Sites. You may also install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.

How we protect your information

We use industry-standard security measures and trusted third-party services to help protect your information. However, no website or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Sharing your information

We do not sell, rent, or trade your personal information. We only share information with trusted service providers who help us operate our website and communicate with you (such as form submission services and analytics platforms), and only when necessary to perform those services.

Your choices

You can choose to:

• Disable cookies through your browser settings.
• Opt out of Google Analytics using the browser add-on linked above.
• Contact us to request access to, correction of, or deletion of your personal information.

Contact us

If you have questions about this privacy policy or how we handle your information, please contact us:

Last updated: 2026